DISPATCH RESOURCE MANAGEMENT
2
days
course
days
course
Course Goal:
- To raise the awareness on the risks that should be considered when doing flight planning or working as operations controller.
- To provide a summary of current theory and research that is pertinent to aviation human factors
- To use an interactive playground with constructed conditions as examples for real stress situations.
Tuition Fees
The tuition fee for this course is 420,-EUR excluding tax.
Content
- Social competence and skills
- Working in a team
- Communication
- Conflicts and discussion
- Emotions and impact
- Introduction
- Human information processing
- Ergonomics
- Automation
- Situational awareness
- Decision making
- Teamwork and leadership
- Communication
- Fatigue
- Stress
- Self-perception and perception of others
- Practical group work