DISPATCH RESOURCE MANAGEMENT
- To raise the awareness on the risks that should be considered when doing flight planning or working as operations controller.
- To provide a summary of current theory and research that is pertinent to aviation human factors
- To use an interactive playground with constructed conditions as examples for real stress situations.
The tuition fee for this course is 420,-EUR excluding tax.
- Social competence and skills
- Working in a team
- Conflicts and discussion
- Emotions and impact
- Human information processing
- Situational awareness
- Decision making
- Teamwork and leadership
- Self-perception and perception of others
- Practical group work